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Our Terms of Business

Below is a copy of our standard terms and conditions that you must agree to before we can start any treatment on your dog.


You can download a copy of the registration form here, to complete and bring to your first appointment.



In the event of an emergency You authorise Shaggyz to immediately seek veterinarian attention for your dog at your expense. All efforts will be made to contact you in the event of any emergency.


Coat condition:
You understand that if your dog’s coat is matted, there is an increased risk of clipper burn or cuts to occur. This is due to the difficulty of attempting to get a sharp clipper blade between the skin and the matts.

You understand that the groomer cannot be held responsible for such occurrences, although they will take all necessary precautions to prevent these.


Unless otherwise clearly stated to us on the registration form or verbally thereafter, You confirm that your dog is fit, healthy & fully vaccinated.

You agree that Shaggyz will not be held liable or responsible for irritation, abrasion, patchiness or hair-loss due to any pre-existing skin condition, or as a result of the process of grooming, or any mishap caused by non-disclosure of your dog’s medical condition or behaviour.

If your dog bites or attempts to bite any person or other animal, a muzzle may be used, or at the discretion of the groomer treatment may stop. You will agree to pay for all work undertaken to that point and will pay the full cost of all damages and expenses your dog has caused.

If your dog’s coat is so matted that the agreed style cannot be achieved, you agree that the groomer may clip extremely heavily matted areas as they deem appropriate for the welfare of your dog.

If your dog harbours parasites, we will clear them at your expense.

You will endeavour to collect your dog at the agreed time.