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What if my dog needs to pee or messes in your care?

We encourage you to take your dog for a walk before bringing them in to be groomed.
A full groom often takes two hours so it’s important they are as comfortable as possible.

If your dog has been able to toilet before it’s appointment this is unlikely.

Dogs that do show signs of needing to pee are taken outside to do so.

In the unlikely event your dog toilets indoors due to anxiety, stress or excitement, we would clean it up.
No harm is done.

If your dog is becoming that upset, we would stop any treatment as soon as possible.

You would be informed upon collection.

Your dog will still have received plenty of cuddles and reassurance.

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